| Duty | Who it protects | What it requires |
|---|---|---|
| Suitability | Client | Needs assessment before recommendation; product must match client's circumstances |
| Duty of care | Client | Reasonably competent advice, explanation of product, referral when outside competence |
| Honesty | Client, insurer, regulator | No misrepresentation, no holding out beyond licence scope |
| Conflict disclosure | Client | Disclose before recommending; avoid, disclose, or manage |
| Compensation disclosure | Client | Disclose form, source, and any differential that could influence recommendation |