- "The agent disclosed the conflict, so the recommendation is valid regardless of suitability." -- Wrong: disclosure does not substitute for suitability.
- "The insurer pays the commission, so the agent's primary duty is to the insurer." -- Wrong: the duty runs to the client.
- "The application is evidence of a completed needs assessment." -- Wrong: the application captures underwriting data; the needs assessment is broader.
- "CISRO licenses agents." -- Wrong: CISRO harmonizes curriculum; provincial regulators license agents.
- "OLHI can order an insurer to pay." -- Wrong: OLHI's recommendations are non-binding.
- "A single consent at application covers all future uses of client data." -- Wrong: fresh consent is required for materially new purposes.
- "An STR only applies to transactions over $10,000." -- Wrong: there is no dollar threshold for an STR; reasonable grounds to suspect is the test.