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Section 4 of 8

3. Online Testing Protocols

Technical Requirements

  • Browser: Chrome or Safari ONLY (no Firefox, Edge, or others)
  • Device: Desktop computer, laptop, or tablet
  • Webcam: Required, system takes random photos during the test
  • Internet: Stable connection required
  • ID: Valid photo ID with signature (e.g., driver's licence, PR card, or provincial photo ID)

During the Test

  • The 45-minute countdown begins when you click "Start the test"
  • You cannot pause the timer once started
  • You get a warning when 5 minutes remain
  • After 45 minutes, the test auto-submits even if unfinished
  • You can review and change answers before the timer expires

Prohibited During Testing

  • ❌ Looking at study materials
  • ❌ Using a second device
  • ❌ Having another person in the room
  • ❌ Wearing headphones or earbuds
  • ❌ Leaving the webcam view

If Something Goes Wrong

  • If you lose internet or your browser crashes, email the address in your test invitation
  • IRCC will typically reschedule within 4–8 weeks
  • You can take the test from a public library or on a public computer
  • You do NOT need to be in Canada to take the online test